48 hours. Not that long right, just two days, your average weekend.
48 hours of downtime would have cost one of the world’s largest tourism-real estate rental services over 15 million dollars.
The smallest of oversights in practice would have allowed for a vital Genesys certificate to lapse, resulting in a total shutdown of call
We found a solution. Saving 48 hours and over 15 million dollars.
Our quick reaction and in-depth knowledge of the Genesys platform has proven time and time again to be further proof as to why we are one of the worlds leading Genesys service and implementation providers.