You cannot provide flawless customer experience without ensuring your platform is 100% secure. Recent surveys show that over two-thirds of consumers globally expect brands to protect their interests when using private data. The result in the US was even higher, with 72% of consumers having that expectation.
Miratech’s Genesys experience combined with the power of our cyber security teams that support the world’s most secure environment, like the U.S. Department of Defense and Transportation, has enabled us to develop the perfect methodology for the cybersecurity assessment of your Genesys platform.
Download our CyberCX methodology to learn how we bring the expertise that protects the most secure government and corporate environments in the world to your contact center.