According to an IBM study, only 40% of projects meet schedule, budget, and quality goals. And it’s not necessarily the strategy or vision that leads to failure. The majority of the time with Genesys implementations the problem is that project management tools are either inadequate or simply aren’t in place.
Miratech’s ControlCX™ dashboard tracks and monitors every step of your Genesys implementation project. See data in real time to avoid failures like falling behind schedule or going over budget. With Control CX™ you can gain complete control of your Genesys project and guarantee success.