Miratech CyberCX Assessment Methodology

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Watch this short webinar about the perfect methodology to identify all possible threats and vulnerabilities to your contact center. You will learn about:

  • How security may affect your customer experience
  • Why a technically competent cyber workforce will not be enough to identify all possible threats
  • The key areas that require most attention but are often overlooked
  • The peculiarities of each area to be assessed, and how it’s done